We at HCTS are an innovative technology company nestled in the heart of the beautiful Texas Hill Country. While we feel blessed to work and reside in this area, we also know that the location and terrain sometimes create difficult issues in the area of technology. As a result, we offer innovative solutions for all of your technology and home automation needs.We understand that you have many choices when it comes to deciding who will handle your IT and Home Automation needs. However, we believe that our attention to detail and commitment to customer satisfaction put us in a league of our own. We realize that placing your trust in others to meet your IT and Home Automation needs requires a big leap of faith for most people, and we don’t take that lightly.As a result, one of our core and guiding principles is the fact that we don’t consider a job complete until the customer is satisfied.
Chris L Jones
Who We Are
As our name implies, we are an innovative technology company nestled in the heart of the beautiful Texas Hill Country. While we feel blessed to work and reside in this area, we also know that the location and terrain sometimes create difficult issues in the area of technology.
As a result, we offer innovative solutions for all of your technology and home automation needs. We understand that you have many choices when it comes to deciding who will handle your IT and Home Automation needs.
However, we believe that our attention to detail and commitment to customer satisfaction put us in a league of our own. We realize that placing your trust in others to meet your IT and Home Automation needs requires a big leap of faith for most people, and we don’t take that lightly.
As a result, one of our core and guiding principles is the fact that we don’t consider a job complete until the customer is satisfied.
HCTS is professional in everything they do; from the customer service to the equipment they install, they do it right.
We at Hill Country Office Solutions value our customer service and relationship to the highest level possible. In our industry, technology is always changing. When it comes down to it, most business’s will need network solutions as well. We are pleased to endorse Chris Jones and his staff over at Hill Country Technology Solutions. We have complete faith and trust that they have the knowledge, as well as professionalism to handle any one of our customers and the areas growing needs for solutions. Chris and his staff have extensive knowledge in the IT realm but being able to translate that to a customer and drawing a clear outline of what needs to happen to solve their issues is a great attribute to their work ethic. We can say without a doubt we fully recommend, endorse and are behind Hill Country Technology Solutions in every aspect. For they unlike many, take as much pride in there work as we do in ours, and that goes along way. Feel free to call at anytime to ask any other questions regarding how they operate, or if you just need to hear an opinion verbally we will be more than happy to help you.
When we built our house, we retained another company to install satellite tv, whole house audio, cell phone boosters, Internet, and security. The systems worked okay for a few months, but then started to deteriorate. At first, the installing company returned my calls and came out to address the problems. After about a year, even though my messages cleary indicated that I would pay for service, my texts, phone calls, and emails went unanswered. My systems were awful. We had to turn the volume on the main tv to the max because 2/3 of the sound system wasn’t working. The security cameras were kaput. We couldn’t use our cell phones in the house. I had no idea where to turn. I was unbelievably fortunate to run into Chris Jones and his company. He spent hours (days, really) getting all these systems not only working, but running better than they ever had. Chris is knowledgeable, responsive, completely trustworthy, and doesn’t give up until he finds a solution to resolve each issue. I only wish he had been in business three years ago when we built our house.
We were looking for a new IT solution and decided to take a chance on HCTS. HCTS staff made recommendations that were approved by our company management and implemented by HCTS staff. Our computer systems are running smoothly for the first time in a long time. These guys know what they are doing, they are dependable and responsive. If you are looking for technical services, this is the company you want.
Meet Our Team
Meet Our Team
Chris Jones, Owner
I have been involved with computers for over 40 years. I started out as a kid writing simple programs on the Tandy 2000 back in 1977 and started building my own PC’s as a hobby around 1995.
I studied computer science at Angelo State University from 1982-1985 where the Commodore 64 with 64 KB of RAM and 5 ¼” floppy drive was our main computer platform.
As an avid car enthusiast, I spent roughly 10 years in the automobile industry before returning to my true passion in computers and networking.
I went to work at Dell in September of 2000 and spent the next 16+ years getting to work with the latest and greatest in cutting edge technologies from enterprise servers, storage and networking to working with an array of software technologies from disaster recovery solutions to virtualization technologies. I was blessed to travel to many of Dell’s worldwide locations designing, building out and supporting datacenters used to train our front-line support technicians, service partners and Dell customers.
I enjoy coaching little league baseball, the outdoors whether fishing, hunting or golfing but my greatest joys are spending time with my family and serving the local community we now call home.
Dawn Jones, Owner
I am a freelance writer who specializes in helping businesses and non-profit organizations develop marketing strategies that communicate their message in effective and engaging ways.
My work at HC Innovative Tech, LLC allows me to combine my education background with my love for writing to help make learning about the various technology solutions available a little more accessible and a little less intimidating.
Many of the key marketing areas I will be focused on will be keeping our HC IT clients appraised of the latest and greatest in new technologies, Home Automation trends, current security vulnerabilities and general IT related articles our HC IT customer base will find relevant and useful, whether it’s IT Security, network related, the cost effectiveness of VoIP solutions from our partners at 3CX or HC IT’s’ greatest passion – Home Theater design, Home Automation and Centralized Lighting provided by our partners at Control4.
All of this can be found on our blog page at: Our Blog